Stonebranch Feature
Self-Service Automation
Empower citizen automators with self-service automation capabilities that are tailored to a variety of roles and end users — whether they're tech-savvy or not.
Empower Citizen Automators with Self-Service Automation
The Stonebranch Universal Automation Center (UAC) is a service orchestration and automation platform. Self-service automation within the UAC turns users across the business into citizen automators. Providing access to a centralized platform, self-service automation breaks down organizational silos to boost employee efficiency.
The UAC platform is controlled and managed by the IT automation group. End users in other departments gain automation-as-a-service via a secure and easy-to-use set of tools to support their workflows. Plus, centrally managed access controls allow administrators to provide role-based security and permissions, ensuring users see only what they need.
Hear from customers who already offer self-service automation with Stonebranch
Expedia Group:
Using Automation to
Drive Digital Business
ING Group Empowers
End-Users with
Self-Service Automation
United Fire Group
on Enabling
Self-Service Automation
Visual Workflow Builder
- Build drag-and-drop workflows in a low-code/no-code user interface.
- Best suited for: IT operations, data teams, some business users.
![Workflow Editor Self Service Automation - Workflow Editor](/fileadmin/_processed_/1/5/csm_Workflow_Editor_6c3d09deca.png)
Jobs-as-Code
- Create workflows using familiar development tools like Visual Studio Code.
- Developers typically pair jobs-as-code with code repositories, like GitHub, to promote code and collaborate with other team members.
- Best suited for: developers who prefer to write code.
- Watch the Jobs-as-Code Demo
![Jobs As Code Github Jobs As Code for Developers](/fileadmin/_processed_/c/9/csm_Jobs-as-Code_Github_4afe8c93bf.png)
Messenger and Communications Tools
- Integrate UAC with common chat communication tools, enabling end-users to trigger workflows, approve jobs, get alerts when something goes wrong, and monitor progress.
- Best suited for: line-of-business users, but it's also helpful for any discipline that needs instant alerts.
![Notifications Teams Slack Notifications Teams Slack](/fileadmin/_processed_/4/1/csm_Notifications_Teams_Slack_e2cc731fc6.png)
IT Service Management (ITSM) Tools
- Allow end-users to trigger automated workflows from within their service request catalog for ITSM tools like ServiceNow or Jira.
- Automatically open tickets when a job or workflow goes down.
- Best suited for: business users, with additional benefits for help-desk teams.
![ITSM Service Now Jira ITSM Service Now Jira](/fileadmin/_processed_/5/e/csm_ITSM_ServiceNow_Jira_1de4c53205.png)
Front-End Self-Service Portal
- Allow non-technical users to check, run, and create automated jobs or workflows without interacting with any code or visual workflow editors.
- Best suited for: business users who don’t want or don’t have the technical ability to create automation. This might include line-of-business users from sales, marketing, finance, or human resources.
![Self-service Portal Self-service Portal](/fileadmin/_processed_/b/0/csm_Self-Service_Portal_fefa01b531.png)
Explore Solutions that are Included in the UAC
Managed File Transfer
Automate enterprise MFT internally, between partners, and across multi-cloud environments.
Workload Automation
Orchestrate cross-platform jobs and workloads across your hybrid environment.
Data Pipeline Orchestration
Automate and orchestrate the flow of data across complex data pipelines in real-time.