Success Story

ING Group Empowers End-Users with Self-Service Automation

See how ING puts the right people, processes, and platforms in place to deliver jobs-as-code, onboard new self-service automators at scale, and manage cloud infrastructure orchestration.

ING Group demonstrates how they provide self-service automation to over 500 internal ING groups, representing thousands of end-users across the global business.

For your convenience, we've highlighted key segments from the webinar below. Browse these bite-size bits in a timeline view, or scroll all the way down to watch the webinar in full.

“With the combination of the business services and naming conventions imposed, the team is onboarded and gets its own domain. Thanks to that, all the teams, agents, and objects associated with those teams are fully separated and isolated. This is how we achieve full self-service.”

Patryk Urbańczyk
Principal Product Owner
ING Group

Start Your Automation Initiative Now

Schedule a Live Demo with a Stonebranch Solution Expert

Further Reading

Gartner Hype Cycle for I&O 2024

Gartner Hype Cycle 2024: What's Next in I&O?

Gartner’s new Hype Cycle for I&O report sheds light on innovation adoption, maturity, and ability to solve your real-life business opportunities. We’ve…

Read the blog post now: Top 5 Capabilities to Look for in a B2B MFT Platform

Top 5 Capabilities to Look for in a B2B MFT Platform

Wondering what the most important features are in a modern B2B managed file transfer (MFT) software platform? Look no further — we have the top 5 for you here.

Read the blog post: ServiceNow IT Automation: Integration with Stonebranch

ServiceNow IT Automation: Integration with Stonebranch

How to orchestrate IT automation processes within ServiceNow using both ServiceNow automation tools and Stonebranch UAC.

Watch the webinar: Unlock Observability: Your Guide to Getting Started

Unlock Observability: Your Guide to Getting Started

Explore Stonebranch's updated observability in Universal Automation Center (UAC) with experts Nils Buer and Len-Maurice Seemann. Set up an OpenTelemetry…