Case Study United Supermarkets Automates 92% of Processes Without Manual Review

Four-week conversion to Universal Automation Center beats expectations and brings new operations visibility to a grocery leader

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United Supermarkets had been using an early-generation job scheduler for more than eight years, and it no longer met requirements. Its product certificates had expired and would not work again. The prospect of upgrading to a newer version looked challenging. The team evaluated three alternative solutions.


  • 92 percent automation without manual review required
  • Four-week conversion without disruption beat expectations
  • Fewer processing errors
  • Simplified maintenance
  • Easier management of SLAs
  • Enhanced compliance