Analyst Report Gartner 2021 Market Guide for Service Orchestration and Automation Platforms (SOAP)

“By year-end 2024, 80% of organizations currently delivering workload automation will be using service orchestration and automation platforms to orchestrate cross-domain workloads.” - Gartner

Gartner Service Orchestration and Automation Platforms six key differentiating capabilities

According to Gartner, traditional workload automation solutions are evolving to cope with the needs of event-driven business models, cloud infrastructure, and big data workloads. I&O leaders must use platforms for service orchestration and automation to drive customer-focused agility as part of their cloud, big data and DevOps initiatives.

We believe this is a must-read market guide for anybody in IT Ops, DevOps or DataOps. Simply fill out the registration form to gain complimentary access to this incredible wealth of information about the evolution of the IT automation market.

Topics covered in this Market Guide include:

  • Six key differentiating capabilities between Service Orchestration and Automation Platforms and Workload Automation
  • The reason organizations have shifted to SOAPs as a single orchestration point to execute, route and delegate automation
  • Where enterprise I&O automation investments are expected to increase
  • Why hybrid IT environments, largely driven by cloud infrastructure, are a driving force behind the adoption of SOAP
  • The role of a SOAP in amplifying DevOps toolchain automation benefits
  • How SOAPs help to orchestrate big data pipelines

"Gartner, Market Guide for Service Orchestration and Automation Platforms," Chris Saunderson, Manjunath Bhat, Daniel Betts, Hassan Ennaciri, 10 August, 2021. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

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