Analyst Report 2023 Gartner Market Guide for Service Orchestration and Automation Platforms (SOAP)

“By year-end 2025, 80% of organizations currently delivering workload automation will be using SOAPs to orchestrate workloads across IT and business domains.” – Gartner

Join the Waitlist for the 2024 Gartner Market Guide for SOAPs

The 2024 Market Guide for SOAPs will be available later this year. Fill out the form to join the waitlist for this valuable report.

Looking for insights that are available now? Get the 2024 Gartner Market Guide for Infrastructure Automation and Orchestration (IA&O) Tools.
Get the Guide for IA&O Tools

According to Gartner, "Automation and orchestration strategies to embrace and scale event-driven business models and cloud infrastructures continue to evolve. I&O leaders must invest in platforms for service automation and orchestration to deliver customer-focused agility for their cloud, big data and DevOps initiatives."

We believe this is a must-read market guide for anybody in IT Ops, DevOps, or DataOps. Simply fill out the registration form to gain complimentary access to this incredible wealth of information about the evolution of the IT automation market.

Topics covered in this Market Guide include:

  • Six key differentiating capabilities between service orchestration and automation platforms and workload automation tools
  • The reason organizations have shifted to SOAPs as a single orchestration point to execute, route, and delegate automation
  • Why hybrid IT environments, largely driven by cloud infrastructure, are a driving force behind the adoption of SOAP
  • The role of a SOAP in amplifying DevOps toolchain automation benefits
  • How SOAPs help to orchestrate big data pipelines
  • The importance of integrations and software development kits (SDKs) to avoid custom modifications to the SOAP during implementation

"Gartner, Market Guide for Service Orchestration and Automation Platforms," Chris Saunderson, Daniel Betts, Hassan Ennaciri, 23 January 2023. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Further Reading

Read the blog post: 6 Top Trends in Infrastructure and Operations (I&O) for 2024

6 Top Trends in Infrastructure and Operations (I&O) for 2024

2024's top trends in infrastructure and operations (I&O), including genAI, IT orchestration, MLOps, and self-service automation.

Watch the webinar now! Orchestration, Observability, and Control Over the Hybrid Data Pipeline

Orchestration, Observability, and Control Over the Hybrid Data Pipeline

Hybrid data pipelines involve multiple schedulers and real-time data issues — see how an orchestration layer can enhance observability and control.

Read the blog post: 5 Ways Mainframe Automation Can Transform Your Business Today

5 Ways Mainframe Automation Can Transform Your Business Today

Mainframes are the workhorses of the business world, processing critical transactions and data for many of the world's largest organizations. However, they can…

Watch now! Demonstration | New Integrations: Solving the Hybrid IT Puzzle with UAC

New Integrations: Solving the Hybrid IT Puzzle with Universal Automation Center

Discover how integrations help you orchestrate your universe from one powerful point of command: the Universal Automation Center (UAC).