2026 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms
For the third consecutive year, Stonebranch has been named a Leader in the 2026 Gartner Magic Quadrant for Service Orchestration and Automation Platforms (SOAPs). Access the Gartner research to learn how the market is evolving, and review its evaluation of recognized vendors.
Enterprise Automation is Evolving
Organizations continue to modernize IT operations as automation expands across hybrid IT infrastructure, cloud platforms, AI services, applications, and data pipelines.
For organizations evaluating SOAPs, independent market research can provide additional perspective during the evaluation process.
About the Gartner Research
According to Gartner:
“By 2029, 90% of organizations currently delivering workload automation will be using service orchestration and automation platforms to orchestrate workloads and data pipelines in hybrid environments across IT and business domains.”
The Gartner Magic Quadrant for SOAPs provides additional context on this evolving market through Gartner’s evaluation of participating vendors. It includes analysis of the market, participating vendors, and their positioning in the Magic Quadrant.
About Stonebranch
Stonebranch helps organizations orchestrate IT and business services across hybrid environments through the Universal Automation Center (UAC) platform.
As enterprise automation expands to include AI, cloud applications, data pipelines, and distributed architecture, organizations need more than automation tools — they need a centralized orchestration layer. UAC serves as the orchestration control plane that connects disparate automation technologies, coordinates execution across hybrid environments, and provides the governance, visibility, and operational control needed to manage both automation and agentic orchestration at enterprise scale.
Built-in capabilities such as Robi AI, UAC’s agentic copilot, help teams accelerate automation development and simplify day-to-day operations, enabling organizations to scale automation with greater speed and consistency.
What You’ll Find in the Report
The Gartner research includes:
- The Gartner Magic Quadrant for SOAPs
- Evaluation of participating vendors
- Analysis of the market
- Vendor positioning based on Completeness of Vision and Ability to Execute
- Market insights for organizations evaluating service orchestration platforms
Why Download the Report?
If your organization is evaluating service orchestration technologies or planning an automation modernization initiative, Gartner research can provide additional information to complement your evaluation process.
Use the report to:
- Better understand the service orchestration and automation platform market
- Review Gartner’s evaluation methodology
- Learn about participating vendors
- Explore current market trends
Access the Gartner Research
Complete the registration form to receive complimentary access to the 2026 Gartner Magic Quadrant for SOAPs.
Frequently Asked Questions
What is the Gartner Magic Quadrant for Service Orchestration and Automation Platforms?
The Gartner Magic Quadrant provides the Gartner analysis of vendors participating in the service orchestration and automation platform market. The report evaluates vendors using Gartner’s research methodology and presents their positioning within the Magic Quadrant.
Why was Stonebranch recognized as a Leader in the 2026 Gartner Magic Quadrant for SOAPs?
Stonebranch was placed in the Leaders' Quadrant based on Completeness of Vision and Ability to Execute. 2026 marks the third consecutive year Stonebranch has been recognized as a Leader in the Gartner Magic Quadrant for SOAPs for these reasons.
Why does the Magic Quadrant for SOAPs matter?
A Gartner Magic Quadrant is a culmination of research in a specific market, offering a wide-angle view of the relative positions of the market's competitors. It provides an independent analysis of each vendor’s capabilities, vision, and overall market positioning, which we feel makes it a key decision-making tool for IT leaders. Here’s why we think it’s important:
- Credibility and objectivity: Gartner delivers actionable, objective insight to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.
- Strategic findings: The report helps enterprises identify vendors that align with their automation strategy, whether their focus is on innovation, stability, or niche use cases.
- Market trends insight: The report also helps organizations gain a better understanding of market direction, emerging trends, and which vendors may fit their orchestration and automation needs.
What specific criteria is required to be included in the report?
To qualify for inclusion in this Magic Quadrant, vendors were required to meet the following criteria as of January 2026:
- Actively market, sell, and support a product that provides capabilities as defined in the market definition for service orchestration and automation platforms.
- Have made the qualifying offering generally available as of January 2026.
- Meet one of the following criteria:
- Have generated revenue of at least $25 million (or the equivalent in another currency) from service orchestration and automation platforms in 2025, or
- Have at least 200 paying SOAP customers as of 1 March 2026.
- Operate in at least two of the following geographies:
- North America
- Latin/South America
- Europe, the Middle East, and Africa
- Asia/Pacific (not including Japan)
- Sell SOAP software directly to paying customers without the need to engage professional services to deploy. The vendor may offer professional services to enable or adopt, but it cannot be a requirement of deployment.
How can organizations leverage insights from the report?
Organizations can use the Magic Quadrant to assess vendors' strengths and cautions, and we believe it may help their technology investment decisions. In our view, it helps organizations choose the right IT automation solution, mitigate risk, and ensure they invest in solutions that support their digital transformations, as well as long-term IT and business goals.
Who should read this report?
In our view, organizations evaluating service orchestration and automation platforms — including IT operations leaders, enterprise architects, automation teams, platform engineering teams, and technology decision makers — may find the research valuable.
Gartner, Magic Quadrant for Service Orchestration and Automation Platforms, By Hassan Ennaciri, Daniel Betts, Chris Saunderson, 5 August 2026.
Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Stonebranch.