PSCU Seamlessly Converts to Universal Automation Center and Automates their Finance Workflows
Established in 1977, PSCU is America’s leading credit union service organization (CUSO). The company was recognized as CUSO of the Year in 2016 by the National Association of Credit Union Service Organizations. PSCU’s products, financial services solutions and service model collectively support over 850 Ownercredit unions representing more than 20 million credit, debit, prepaid, online bill payment and mobile accounts
During a thorough review of their Application Performance Management (APM) program, it was determined that PSCU had many manual processes in the enterprise that was undocumented and that 99% of the time, when a workflow failed, it was the end user that notified them that they had not received their workflow delivery. A decision was made to implement a modern, intuitive enterprise automation solution in order to remediate these issues. “We had outgrown the legacy tool we had been using,” says PSCU IT Operations Manager, Earl Diem. “We conducted a Proof of Concept (POC) with four different companies focusing on solutions in the Gartner Magic Quadrant for workload automation where the core competency of the company was automation.”
Following this intense Proof of Concept (POC), PSCU chose Stonebranch’s Universal Automation Center as their new workload automation solution. PSCU migrated every one of their jobs to Stonebranch’s Universal Automation Center and totally automated their finance workflows, completing the project six weeks ahead of schedule and on budget.
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