Product information "UAC Utility: Email Monitor"
Key Features
- Support for connecting to email servers with IMAP using App Password Authentication and Microsoft Graph using App Only Authentication.
- Filter emails based on multiple filter criteria (From, To, Cc, Subject, Body).
- Capability to process all, or new emails (from start of the task instance).
- Capability to process only unread messages.
- Delete or Move monitored emails to selected mailbox folders.
- Supports publishing of rich attribute Universal Events for monitored emails, enabling follow-up triggering of Tasks & Workflows.
- Save emails and/or email attachments locally on the Agent.
- Flexible file naming using either default format or custom patterns.
What's New
Enhancements
- Added: Improving Python compatibility with future Agent versions.
| Extension Name: | ue-email-monitor |
|---|---|
| Universal Template Name: | Email Monitor |
| Version: | 1.0.2 |
| Type: | Free |
| Compatibility : | UC/UA 7.6 and above |
| Support: | Stonebranch Certified |
Use Case 1: Email-Driven Workflow Orchestration with Intelligent Content Processing
Description
This workflow demonstrates advanced email-to-automation integration by monitoring designated email accounts, intelligently filtering incoming messages based on content and metadata, and automatically triggering targeted workflows with complete email context propagation. The solution transforms passive email communications into active business process triggers, enabling organizations to seamlessly bridge communication channels with enterprise automation while maintaining full visibility into email-driven process initiation.
Business Value
- Eliminate manual email monitoring and workflow initiation overhead by automating the transformation of email events into actionable business process triggers
- Accelerate business process response times through real-time email-driven automation that reduces communication-to-action delays from hours to seconds
- Bridge communication systems with enterprise automation enabling seamless integration between email-based requests and automated workflow execution with complete context preservation
Technical Capabilities
- Intelligent Email monitoring with content-based filtering
- Real-time email-to-workflow orchestration that automatically initiates targeted automation processes upon message receipt
- Complete email context propagation including attachments and metadata to downstream workflow tasks
Use Case 2: Approval Workflow via Email Notifications
Description
This workflow demonstrates how emails can serve as an approval mechanism within automated processes. Users can make approval decisions directly from their email application without switching systems.
Business Value
- Add an email-driven business process approval step to any workflow
- Include human-in-the-loop approvals in any type of workflows
- Notify stakeholders when a workflow is complete
Technical Capabilities
- Email-based approval workflow that integrates with existing mailbox systems
- Propagation of useful information (like approval reply or email body) to downstream tasks
- Automated email organization with monitored emails moved to specific mailbox folders (Archive folder used by default)
This solution enables organizations to seamlessly integrate human decision-making into their automated processes while leveraging familiar email interfaces that require no additional training or software investments.