This Integration allows customers to create requests, create new customers, add customers to a service desk project, and remove customers from a service project in the Jira Service Desk straight from the Universal Controller. A typical Use Case is creating a request in the Jira Service Desk in the event of a Task failure within the Universal Controller and managing users in the Jira Service Desk. Key Features: This Universal Extension provides the following key features: Actions: Create a Jira Service Desk Request. Create Customer. Add a Customer to Jira  Service Desk Project. Remove a Customer from a Jira Service Desk Project. Authentication: Authentication using Jira Service Desk Credentials.  

The OAuth 2.0 authorization framework enables a third-party application to obtain limited access to an HTTP service, either: On behalf of a resource owner by orchestrating an approval interaction between the resource owner and the HTTP service.By allowing the third-party application to obtain access on its own behalf. With Universal Automation Center, you can obtain Oauth2 access tokens that can be used to authorize UAC tasks.  Key Features:Support to obtain Oauth2 access token for "Resource Owner Password Credentials" (aka "Password Credentials") or "Client Credentials" grant types Support for authorization scopes Support to use the Client Credentials in the request Body or as Basic Authorization Header

This integration allows users to notify the PagerDuty incident management platform of any event in the Stonebranch Universal Automation Center, including job failure, long run, or early finish. Furthermore, PagerDuty can help aggregate alerts and group them to provide reliable notifications, automatic escalations, and on-call scheduling that can help fix support issues quickly. Key Features: With this integration, users can orchestrate the following PagerDuty functionalities: PagerDuty incident: Create incident. List incidents. Update incident notes. PagerDuty event: Create PagerDuty event. PagerDuty user management: Create a user in PagerDuty. Delete a user in PagerDuty.

ServiceNow is a cloud-based platform that provides a suite of IT service management (ITSM) and business process automation (BPA) tools. ServiceNow Events refer to the event management functionality within the broader ServiceNow platform. This feature is designed to help organizations detect, analyze, and respond to various events in real-time. This integration provides the capability to generate (register) an Event in ServiceNow Platform.Key Features:Capability to create/register events on ServiceNowCapability to authenticate using Basic Authentication or OAuth2 AuthenticationWhat's New in V1.1.0Enhancements: Added support for all ServiceNow Event fields.Changes: This integration is no longer importable on Universal Controller 7.2 or runnable on Agent version 7.2.

ServiceNow aims to deliver digital workflows that create great experiences and unlock productivity for enterprise operations. The company's core business revolves around the management of "incident, problem, and change".This Integration allows customers to create incident tickets in ServiceNow straight from the Universal Controller. A typical Use Case is the creation of a ticket in ServiceNow in the event of a Task failure within the Universal Controller.Key Features: This Universal Extension provides the following key features: Actions Create a ServiceNow Incident. Authentication Authentication using ServiceNow Credentials. Input/Output Capability to send the output of any task instance as incident attachment. Capability to include some of the available instance fields as part of the incident attachment. What's New in (V2.3.2)Fixed table name when creating attachments.

This integration provides a powerful tool for users to track system metrics, such as CPU usage, memory consumption, disk activity, and network performance from both Linux and Windows hosts. By leveraging OpenTelemetry, these metrics can be seamlessly published to observability platforms, enabling real-time infrastructure monitoring. This integration facilitates the detection of performance bottlenecks and potential system failures and allows for proactive resource management. Making infrastructure metrics observable enhances the ability to correlate system behavior with application performance, leading to better overall visibility and system reliability. Key Features Observe and Publish Metrics from Linux and Windows Hosts Configuration options including activation of specific metrics and filtering of metrics based on attributes.

This Universal Task enables command execution on Windows and on Linux as if it is invoked directly from a user's shell. Key Features: Task authors may optionally include an additional file on the Agent, which can be used either as part of the command parameters or as a script to be executed via the command line, using the interpreter of their choice. This feature is particularly useful when the required files for the execution of the command are not present on the agent’s filesystem, allowing UC to serve as the source for these files.