Support Policy for Integrations Downloaded from the Stonebranch Integration Hub
Integration Types
Stonebranch classifies all integrations in the Integration Hub into two types:
- Stonebranch Certified
- Community Created
Integration Definitions & Support Policy
The integration types and variations in support are outlined as follows:
- Stonebranch Certified: Integrations classified as Stonebranch Certified fulfill Stonebranch’s software development requirements, which include meeting functional and security testing standards.
- Support Policy for Stonebranch Certified: Support for integrations classified as Stonebranch Certified is covered under Stonebranch Global Support Policy.
- Community Created: Integrations classified as Community Created are intended to make integrations developed by the UAC community available via the Integration Hub. Community Created integrations go through a limited review prior to being published on the Integration Hub and are provided as-is.
- Support Policy for Community Created: Support for integrations classified as Community Created is provided as best effort and is not covered under Stonebranch Global Support Policy.
General Terms of Use
All content on the Stonebranch Integration Hub are covered by the General Terms of Use. To learn more, please visit this link.
Support for Integrations Downloaded from the Integration Hub:
If you require support, please contact Stonebranch using the following options:
- Visit the Contact Us page (call us or submit a form for support)
- Open a Ticket in the Stonebranch Support Desk