Product information "ServiceNow: Incident"
Servicenow aims to deliver digital workflows that create great experiences and unlock productivity for enterprise operations. The company's core business revolves around the management of "incident, problem, and change".
This Integration allows customers to create incident tickets in ServiceNow straight from the Universal Controller. A typical Use Case is the creation of a ticket in ServiceNow in the event of a Task failure within the Universal Controller.
This Universal Extension provides the following key features:
Create a ServiceNow Incident.
Authentication using ServiceNow Credentials.
Capability to send the output of any task instance as incident attachment.
|Universal Template Name:||ServiceNow Incident|
|Compatibility :||UC/UA 7.0 and above|
Please visit this link to find key features, prerequisites, installation instructions, configuration instructions, and examples of how to use this integration.