America’s leading credit union service organization implements a new automation platform after a total revamp of their AMP

Learn why PSCU, America’s leading credit union service organization, decided to replace its legacy job scheduler and implement a modern Enterprise Automation Solution.

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“The flexibility of the Stonebranch platform is boundless. We now have automations that can alert on any step of the workflow and page out the proper team to address the failure. This has profoundly decreased our mean time to acknowledgement (MTTA) and mean time to repair (MTTR).”

Earl Diem,
PSCU

Migrate to a Modern Automation Solutions A quick and effective transition from your legacy scheduler

Established in 1977, PSCU is America’s leading credit union service organization (CUSO). The company was recognized as CUSO of the Year in 2016 by the National Association of Credit Union Service Organizations. PSCU’s products, financial services solutions and service model collectively support over 850 Owner credit unions representing more than 20 million credit, debit, prepaid, online bill payment and mobile accounts; protect over 2 billion transactions annually from fraud; and optimize credit union performance and growth. 

During a thorough review of their Application Performance Management (APM) program, it was determined that PSCU had many manual processes in the enterprise that were undocumented and that 99% of the time, when a workflow failed, it was the end user that notified them that they had not received their workflow delivery.

A decision was made to implement an Enterprise Automation Solution in order to remediate these issues. The results were extremely positive.

  • Ease-of-use with native web application
  • Top notch support and guidance
  • Improved flexibility
  • Automated alerts on any step of the workflow
  • Seamless conversion from legacy job scheduler
  • Reduced operating costs

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Are you Ready to Experience a Return on Automation?

In a complex world, your businesses processes should be simple. Stonebranch helps enterprises scale their processes efficiently and securely. Are you ready to experience a return on automation?

Watch our intro video and see how Stonebranch can streamline your IT business processes, delivering the efficiencies and peace of mind you’ve always dreamed of.

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