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Job Title: Solution Engineer (Pre-Sales)
Job Location: Alpharetta, Georgia, USA
Employment Type: Full Time
Experience: 5+ years experience
Stonebranch is a thriving software company creating solutions for modern IT organizations. Our products provide enterprise-wide automation of complex IT business processes in a simple, intuitive way. Our approx. 350+ clients include some of the world's largest financial, healthcare and technology institutions. Founded in 1999 and headquartered in Alpharetta, Georgia, USA, Stonebranch has points of support throughout the world, including the US, Canada, Germany, the UK, the Netherlands, Greece, Spain and the European headquarters in Frankfurt, Germany.
Responsibilities Solution Engineer (Pre-Sales)
We are currently looking for a Solution Engineer (Pre-Sales) to be located in our Alpharetta, GA (US Headquarters). You will be responsible for resolving complex prospect problems via the phone, email or onsite. The selling model focuses on our toolset, Universal Automation Center. A strong Workload Automation background is preferred for this position, as the product knowledge can be learned with relative ease. Use of fundamental technical presentation skills is required to be demonstrated throughout performance of the role.
Research and understand customers’ business needs
Demonstrate, validate software fit and handle pre-sale discovery
Present proposed solutions to customers
Review, understand and qualify customer’s business processes
Develop compelling value proposition to identified needs
Respond to customers’ technical questions
Attend conferences and trade shows and generate sales leads
Handle sales requests on time
Confer with delivery team on design and solutions
Collect market and customer requirements on ongoing customer visits
Develop customer proposals
- Suggest products, technical architecture and operational best practices
Attend to customer requests for information on RFIs and RFPs completion
Demonstrate to leverage best practices and offer insight into client business and industry verticals
Qualify and assist to close sales opportunities
Maintain account plan’s technical portions
Ensure successful POC’s – proof of concepts, pilot projects and product installations
Determine, resolve and communicate technical and business presales issues to presales management
Close accounts determined by sales and technical management
Assist regional business development activities
Install and maintain demos and software on presales equipment
Use corporate applications, emails and communication vehicles
Engage in product training to maintain high product knowledge
Qualifications / Expectations: Solution Engineer (Pre-Sales)
- Must possess a strong understanding of several operating systems, including Microsoft, Linux, Unix and Mainframe
- Added value if candidate possesses a strong understanding of several workload automation products, including products from BMC, CA Technologies, ASG, Atomic, Redwood, IBM and others
- Minimum 5 years of experience in pre-sales/solution consultant role
- Experience in Workload Automation (WA) preferred and/or File Transfer
- Experience configuring enterprise-level software applications as preparation for sales demos
- Strong analytical thinking
- Able to solve problems systematically and efficiently
- An excellent customer service attitude and the ability to interact with customers in a professional manner are required
- Ability to work independently and remain focused on quality
- 50-75% travel required
- IT technical skills (SQL, HTML/JavaScript, Scripting)
- AWS & AZURE Cloud
- Big Data e.g. Hadoop
- Docker
- ETL processes
- Peoplesoft
- Oracle EBS
The Stonebranch team is passionate about providing the best service and solutions to our customers, and you in the Solution-Engineering-Pre-Sales-Team will play a key role for this.
We offer you attractive compensation, and your reporting line will be to the Director Solution Engineering.
Stonebranch, is an Equal Opportunity Employer
If you are interested in this extraordinary career opportunity with Stonebranch, please send your letter of application and your CV directly to