Professional Services

Our goal is to ensure that our customers realize the full potential of their Stonebranch solutions and maximize their R.O.I. as quickly as possible while providing ongoing support for continued value. We do this by providing transition and implementation planning, establishing best practices, conducting transition, implementation and education services as well as providing "go-live" assistance.

Our professionals deliver expertise in file transfer and scheduling agents integration, project management, transition projects and Stonebranch products. Each Professional Services team member has a proven track record, averaging more than 25 years of IT experience in various industries including, industrial, retail, financial, manufacturing, government and technology markets.

Education Services
Stonebranch Professional Services has designed a series of education courses to ensure the successful implementation and use of Workload Automation, Managed File Transfer and scheduling agents. This education series is conducted on-site. Because our training programs are modularized, an agenda can be tailored specifically to your environment.

Our courses will ensure your staff is able to understand, implement, customize and maintain your investment in Stonebranch's solutions.

Through our Opswise, Opswise Managed File Transfer and Opswise Universal Agent Education Services, you will:

  • Enable user adoption throughout your company
  • Prepare your staff to best utilize your solution
  • Gain efficiency and effectiveness
  • Create valuable peer-to-peer communication throughout departments

Implementation Services
Stonebranch Professional Services has designed a program to ensure the success of your Opswise, Opswise Managed File Transfer and Opswise Universal Agent implementation. This comprehensive program provides you and your company with the value-add expertise that leads to a smooth Workload Automation, Managed File Transfer or scheduling agents implementation.

We have developed the program in three phases to maximize the value of our services and provide you with the tools to successfully manage Opswise, Opswise Managed File Transfer and Opswise Universal Agent within your infrastructure.

Transition Services
Transition service for Stonebranch's Workload Automation, Managed File Transfer and Job Scheduling solutions provides a fast implementation and deployment at an affordable cost all while posing little to no risk to your company. In fact, we can tell you how long the transition will take, how much it will cost and what resources will be needed to complete the transition.

We can easily show you the cost savings that you receive by migrating to our solutions. We also provide you with a detailed roadmap of the transition process.

Our analysis consists of:

  • An immediate overview on all transition costs
  • No interruption of your running IT production
  • Very low impact on cost, time and personnel

Consulting Services
In addition to our primary workload automation, file transfer and scheduling agents services, we offer business process analysis programs customized to your IT infrastructure. These programs provide you with a faster realization of benefits to your business. Our Professional Services team will enable your company to achieve ongoing success with your Stonebranch MFT or job scheduling solution and other solutions within your data center with the Optimization Assessment and Business Process Analysis services.

Stonebranch's Optimization Assessment takes place six months after your initial training and implementation has been completed or upon request. This assessment analyzes your implementation and knowledge.

The Optimization Assessment provides workload automation, file transfer and job scheduling agents consulting, including:

  • Improvement recommendations for current deployment
  • Best practice recommendations
  • Information on additional areas within the organization that can benefit from the solution
  • Identification of any additional services that will maximize your solution's value

Stonebranch's Business Process Analysis can be customized to your company's needs. Our specialty is within systems management disciplines. Use our expertise to find out ways to improve your file management and scheduling environment as well as your IT services, benefiting your entire organization.

For more information on our Education, Implementation, Transition and Consulting Services, please call: 678-366-7887 x3.

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